Joey and staff were extremely friendly and made our first experience wonderful! Food was delicious! Thank you!
So far I've ordered delivery twice and it has been excellent. Not sure what's up with the 3 star rating. For delivery especially - the pizza and the meatball special thing - very good stuff! EDIT 10/15/17: OMG I just had the worst case of food poisoning - brought on by the meatball bake, I originally reviewed this place as 5 star but, I have to warn you - stay away from the meatball bake! I can't even say the name of this place or think about it without getting nauseous.
Ordered online 1 large specialty BBQ Chicken pizza and 1 large pepperoni pizza with light sauce. The BBQ Chicken pizza was decent at best mostly because the dough was a little under cooked and someone was very heavy handed with the onions. Also, instead of light sauce, the pepperoni pizza arrived with no sauce on half the pizza. The delivery driver was pleasant however when I called the store to complain about the order I spoke with David the GM. I informed him of the error and he stated that they made the order exactly as it was placed online. I told him that this was my first time ordering from their restaurant online and that I was sure that I ordered light sauce on the entire pizza. David stated that the mistake was not theirs and insinuated that the error could have only been made by me. He would not replace the pizza and would only offer half off another with an additional delivery fee. Unfortunately, we are stuck paying for a pizza that our children would not eat. To much sauce on one-half and none on the other. David was very arrogant, unpleasant and lacked empathy for the situation. His demeanor throughout our conversation made me feel like I was bothering him.
I have always received great quality pizza in a timely manner. Their pizza is far beyond the other chain pizza places. Crust is always crisp and tasty and the toppings are always plentiful. Had never had Marco's until I moved to Charlotte. I have had pizza from two of their locations and both of the locations serve top notch pizza!
Never got to try the food at this location as it is not a "participating location" for gift cards. We bought a gift card for my parents in Ohio and misplaced it. When I found it over 2 years later I discovered they start charging $1 a month after 2 years so I placed an order on the last day of the month to use the 12 that was left of the 25. When I arrived they kept swiping it and could not get it to work. They called a manager off site he said they did not accept them. I will try to use this month with the 11 that is left if there is a "participating location" in the area. Update: The other location does not accept them either. Looks like pizza hut and dominos keep all our business.
DON'T BUY MARCOS GIFT CARDS!
Marco S Pizza is a US Meal Delivery based in Charlotte, South Carolina. Marco S Pizza is located at 12820 S Tryon St #120, Charlotte, NC 28273, USA.
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